Help & FAQ
Everything you need to know about using Compressly effectively
🚀 Getting Started
How do I install Compressly?
1. Click "Download for Chrome - FREE" on our homepage
2. You'll be redirected to the Chrome Web Store
3. Click "Add to Chrome" and confirm the installation
4. The Compressly icon will appear in your browser toolbar
Which platforms does Compressly support?
Compressly works on all major AI platforms:
- • ChatGPT (chat.openai.com and chatgpt.com)
- • Claude (claude.ai)
- • Gemini (gemini.google.com)
How do I use Compressly after installation?
1. Visit any supported AI platform (ChatGPT, Claude, or Gemini)
2. You'll see Compressly buttons appear in the interface
3. Type your message and click "Compress" before sending
4. Your compressed message will be optimized while preserving meaning
⚡ Features & Usage
What's the difference between Free and Pro?
Free Plan:
- • Basic compression (input only)
- • 50 AI compressions per month
- • Real-time token counting
- • All platforms supported
Pro Plan ($6.99/month):
- • AI-powered compression (50-80% reduction)
- • 3,000 AI compressions per month
- • Draft Library with save/search/export
- • Batch processing multiple messages
- • Custom compression parameters
- • Advanced analytics dashboard
How does compression work?
Compressly uses advanced algorithms to reduce token usage while preserving meaning:
- • Basic compression: Removes redundancy and filler words
- • AI compression (Pro): Intelligently rewrites text for maximum efficiency
- • Custom modes: Light, moderate, aggressive, or input-only compression
What is the Draft Library?
The Draft Library (Pro feature) lets you save, organize, and reuse compressed prompts:
- • Save frequently used prompts
- • Search and filter your drafts
- • Export drafts as JSON
- • Sync across devices when signed in
🔧 Troubleshooting
Compressly buttons don't appear on AI platforms
Try these solutions:
- • Refresh the page (Ctrl+F5 or Cmd+Shift+R)
- • Make sure you're on a supported URL
- • Check that the extension is enabled in Chrome Extensions
- • Try disabling and re-enabling the extension
Compression is not working or showing errors
Common fixes:
- • Check your internet connection
- • Ensure you haven't exceeded your monthly compression limit
- • Try with a shorter message first
- • Clear your browser cache and cookies
How do I sign in for Pro features?
1. Click the Compressly extension icon in your toolbar
2. Click "Sign in with Google" in the popup
3. Complete the Google authentication
4. Subscribe to Pro from the popup or our website
My usage data disappeared after reinstalling
• Free users: Usage data is stored locally and will be lost on reinstall
• Pro users: Analytics and drafts are stored in the cloud and will sync back when you sign in
💡 Tips & Best Practices
Maximizing compression efficiency
- • Use specific, direct language instead of verbose explanations
- • Remove unnecessary pleasantries like "please" and "thank you"
- • Combine related questions into single prompts
- • Use the "Aggressive" mode for maximum token savings
When to use different compression modes
- • Light: For creative writing or when tone matters
- • Moderate: General purpose compression (recommended)
- • Aggressive: For technical questions or when tokens are scarce
- • Input-only: When you want full AI responses but compressed input
Managing your compression limits
- • Check the usage tracker in the popup to monitor your limits
- • Use basic compression for simple questions
- • Save AI compressions for complex, important prompts
- • Consider upgrading to Pro for 3,000 monthly compressions
Still Need Help?
Can't find what you're looking for? Our support team is here to help!
Contact SupportWe typically respond within 24 hours